Privacy Policy

Strictly Trade Only

Introduction

At Deker Horticultural Suppliers Ltd we respect your privacy and are committed to protecting the confidentiality of your personal information.

Deker Horticultural Suppliers Ltd is responsible for the personal data collected through the various media it uses (print, phone, email etc.).

By visiting our website www.dekerhort.ie, you are accepting the terms of our Privacy Policy. Our website www.dekerhort.ie may contain external links to other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Our contact details are as follows:
Tullyard, Trim, Co. Meath C15 KN90
Tel: 046 9431422
Fax: 046 9437692
Email: sales@dekerhort.ie
Deker Horticultural Suppliers Ltd is registered in Dublin Ireland with Registration Number: 219719.

What personal information do we collect about you and why?

  • Personal Data
    We collect data directly from you when you complete a form or email us through our website, send us any correspondence, by phone or by mail (Contact name/Company name/Trading name, email address, billing address and delivery address, phone number, VAT number, Trade references and your bank details if applicable). Such information is only collected from you if you voluntarily submit it to us.
  • Non-personal data
    Like most websites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our site. This non-personal data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our site.
  • Cookies
    Our site uses cookies to distinguish you from other users of our site. This helps us to provide you with a valuable experience when you browse our site and also allows us to improve our site.

How do we use your personal data and for how long do we keep it?

  • Personal Data
    We will process any personal data you provide to us for the following purposes:
    (a) to carry out business with you.
    (b) to contact you if required in connection with your communication and/or order or to respond to any communications you might send to us.
  • Non-personal data
    We use the non-personal data gathered from visitors to our site in an aggregate form to get a better understanding of where our visitors come from and to help us better design and organise our site.

We will not retain your personal data for longer than is necessary for the purpose for which it is provided. By law, we will keep your account and transaction data for 6 years after the completion of our contract.

Disclosure of information to third parties

  • Personal Data
    We will not disclose your personal data to third parties, unless you have consented to this disclosure or unless the third party is required to fulfil your order (in such circumstances, the third party is bound by similar data protection requirements).

    We will disclose your personal data if we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order, or other statutory requirement, or to protect the rights, property, or safety of Deker Horticultural Suppliers Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

    We reserve the right to transfer information (including your personal data) to a third party in the event of a sale, merger, liquidation, receivership or transfer of all or substantially all of the assets of our company provided that the third party agrees to adhere to the terms of the Privacy Policy and provided that the third party only uses your personal data for the purposes that you provided it to us. You will be notified in the event of any such transfer and you will be afforded an opportunity to opt-out.
  • Non-personal data
    We may provide non-personal data to third parties, where such information is combined with similar information of other users of our site. For example, we might inform third parties regarding the number of unique users who visit our site, the demographic breakdown of our community users of our site, or the activities that visitors to our site engage in while on our site. The third parties to whom we may provide this information may include, potential or actual advertisers, providers of advertising services (including website tracking services), commercial partners, sponsors, licensees, researchers and other similar parties.

We want to make sure you keep control over your personal data

You have the right to rectify, verify, object to the use of, request the deletion of and request access to your personal data.

You may invoke your rights as a Data Subject in accordance with the General Data Protection Regulation 2016/679. Please contact us at +353 46 9431422.

Security

Your personal data is held on secure servers. The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the internet. No data transmission over the internet can be guaranteed to be 100% secure. However, we will take all reasonable steps (including appropriate technical and organisational measures) to protect your personal data.

We take the protection of your data very seriously. If you have any queries, please contact us by email or by post together with your customer number and personal details to:

Deker Horticultural Suppliers Limited
Tullyard
Trim
Co. Meath C15 KN90
Ireland
Email: sales@dekerhort.ie

Changes to this policy

Any changes to this Privacy Policy will be posted on our website www.dekerhort.ie and in our annual product catalogue, so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any time we decide to use personal data in a manner significantly different from that stated in this Privacy Policy, or otherwise disclosed to you at the time it was collected, we will notify you by email, and you will have a choice as to whether or not we use your information in the new manner.

personally committed to customer satisfaction
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